Further Care Agency

3720 Cherry Hills Drive , Sherman, Texas 75090

Appointment
(855) 30-HOMECARE

About Further Care Agency

Care That Goes Further

Further Care Agency

At Further Care Agency, we believe exceptional care is never ordinary — it goes further. Further in compassion. Further in attention. Further in commitment to the people and families who place their trust in us.

We provide refined, personalized in-home care designed for individuals who wish to remain in the comfort of their own homes while receiving thoughtful, professional, and discreet support. Every service we offer is guided by a simple promise: to deliver care that truly makes a difference.

Who We Are

Further Care Agency is a premier home care provider dedicated to elevating the in-home care experience. We serve clients who value professionalism, reliability, and a deeply personal approach to care.

Our agency was founded on the belief that care should never feel transactional. Instead, we focus on building lasting relationships — grounded in trust, respect, and genuine human connection. Our team is composed of carefully selected caregivers who reflect our standards of excellence and our philosophy of service.

Robertine Kengni

Founder & CEO, Further Care Agency

As the Founder and CEO of Further Care Agency, Robertine Kengni leads with a clear belief: exceptional care should always go further. Further in compassion, further in quality, and further in the commitment shown to every client and family served.

With a deep respect for the trust families place in in-home care providers, Robertine founded Further Care Agency to elevate the standard of home care beyond routine services. Under their leadership, the agency was built on a relationship-centered philosophy—where care is personal, dignified, and thoughtfully tailored to each individual’s needs, lifestyle, and expectations.

Robertine is known for championing a refined approach to care that blends professionalism, discretion, and genuine human connection. By assembling a team of carefully selected, highly trained caregivers, they ensure that every client receives dependable, compassionate support in the comfort of their own home.

Driven by integrity and a commitment to excellence, Robertine continues to guide Further Care Agency with a hands-on leadership style, emphasizing reliability, clear communication, and peace of mind for families. Their vision remains steadfast: to deliver elevated in-home care that enhances quality of life, preserves independence, and honors the dignity of every person served.

Our Services

We offer a curated range of in-home care services designed to support daily living while preserving dignity, independence, and comfort:

  • Personalized assistance with personal care and hygiene
  • Discreet companionship and emotional support
  • Meal preparation tailored to dietary preferences
  • Light household support and daily organization
  • Medication reminders and routine assistance
  • Mobility support and fall-prevention care
  • Transitional and post-hospital recovery care
  • Long-term support for seniors and adults with specialized needs

Each service is customized to align seamlessly with the client’s lifestyle, health needs, and personal preferences.

The Further Care Approach

Our core values shape how we serve, communicate, and build trusted relationships with every client and family.

charity_5292712

Care Designed Around You

At Further Care Agency, no two care plans are alike. We take the time to understand each client’s needs, routines, and expectations, allowing us to create a truly personalized care experience.

respect_10966400

Exceptional Caregivers

Our caregivers are rigorously screened, professionally trained, and selected for both skill and character. They are compassionate professionals who bring patience, poise, and attentiveness into every home they serve.

respect_10755296

Reliability That Brings Peace of Mind

Consistency, discretion, and dependability define our service. Families trust Further Care Agency for reliable scheduling, seamless coordination, and responsive communication — 24 hours a day.

Our Caregivers

Maria Smith

Maria Smith

Client Care Specialist
Status: Accepting New Consultations
George Peterson

George Peterson

Care Services Manager
Status: Limited Availability

Our Mission

To go further in delivering compassionate, dependable, and elevated in-home care that enhances quality of life and supports independence, dignity, and peace of mind.

Our Values

  • Excellence – We exceed industry standards in care and service
  • Compassion – We care with intention, warmth, and empathy
  • Discretion – We respect privacy and confidentiality at all times
  • Integrity – We operate with honesty, transparency, and accountability
  • Reliability – We are present, responsive, and consistent

Our Commitment to Families

We understand that trust is earned. That’s why Further Care Agency prioritizes clear communication, thoughtful updates, and a collaborative partnership with families — ensuring confidence and reassurance every step of the way.

Why Choose Further Care Agency

✔ Personalized, concierge-level care
✔ Highly trained and carefully selected caregivers
✔ Flexible scheduling, including 24/7 support
✔ Strong focus on safety, comfort, and quality
✔ A refined, relationship-centered care experience

Agency Organizational Structure & Required Staffing Roles

Administrator

Role Summary:
The Administrator is responsible for the overall operation, management, and compliance of the home health agency in accordance with Texas HHSC regulations.
 
Key Responsibilities:
•Oversee daily agency operations
•Ensure compliance with Texas HHSC and federal regulations
•Manage staffing, policies, and procedures
•Coordinate with the Director of Nursing
•Handle budgets, contracts, and business operations
•Serve as the agency’s primary authority
 
Qualifications (Typical):
•Management or healthcare administration experience
•Background check per Texas HHSC
•Knowledge of Texas home health regulations

Director of Nursing (DON) /
Clinical Manager Skilled Care)

Role Summary:
The Director of Nursing oversees all clinical services and ensures quality patient care.
 
Key Responsibilities:
•Supervise all nursing and clinical staff
•Develop and oversee patient care plans
•Ensure compliance with clinical standards
•Conduct clinical evaluations and audits
•Provide staff training and supervision
 
Qualifications:
•Active Texas RN license
•Minimum clinical and supervisory experience
•Knowledge of home health regulations

Registered Nurse (RN)

Role Summary:
The RN provides skilled nursing services and supervises patient care.
 
Key Responsibilities:
•Conduct patient assessments
•Develop and update care plans
•Provide skilled nursing services
•Supervise LVNs and HHAs
•Communicate with physicians and families
 
Qualifications:
•Active Texas RN license
•Home health experience preferred

Licensed Vocational Nurse (LVN)

Role Summary:
The LVN provides nursing care under RN supervision.
 
Key Responsibilities:
•Administer medications and treatments
•Monitor patient conditions
•Document patient care
•Report changes to supervising RN
 
Qualifications:
•Active Texas LVN license

Home Health Aide (HHA) /
Certified Nursing Assistant (CNA)

Key Responsibilities:
•Assist with bathing, grooming, dressing
•Help with mobility and transfers
•Monitor and report patient changes
•Follow care plans and safety protocols
 
Qualifications:
•HHA training or Texas CNA certification
•Background check and competency evaluation

Personal Care Attendant (PCA) /
Attendant (Non-Skilled)

Role Summary:
Provides non-medical assistance and companionship.
 
Key Responsibilities:
•Assist with daily living activities
•Meal preparation and light housekeeping
•Companionship and support
•Follow service plans
 
Qualifications:
•Training per agency policy
•Background check

Physical Therapist (PT)

Role Summary:
Helps patients improve strength, mobility, and function.
 
Key Responsibilities:
•Evaluate patient mobility
•Develop therapy plans
•Provide therapy services
•Document progress
 
Qualifications:
•Active Texas PT license

Occupational Therapist (OT)

Role Summary:
Assists patients with daily living skills and independence.
 
Qualifications:
•Active Texas OT license

Speech-Language Pathologist (SLP)

Role Summary:
Treats communication and swallowing disorders.
 
Qualifications:
•Active Texas SLP license

Medical Social Worker (MSW)

Role Summary:
Provides emotional support and community resources.
 
Qualifications:
•Licensed social worker (Texas)

Intake Coordinator

Role Summary:
Manages referrals and patient admissions.
 
Responsibilities:
•Process referrals
•Verify documentation
•Coordinate start of care

Scheduler / Staffing Coordinator

Role Summary:
Schedules caregivers and manages coverage.

Medical Biller / Billing Specialist

Role Summary:
Handles Medicaid, Medicare, private pay, and insurance billing.

Compliance / Quality Assurance (QA) Coordinator

Role Summary:
Ensures adherence to Texas HHSC rules and agency policies.

MINIMUM STAFF TO OPEN IN TEXASMINIMUM STAFF TO OPEN IN TEXAS

Most Texas agencies start with:
  • Administrator
  • Director of Nursing (RN)
  • At least one RN or LVN
  • HHAs / CNAs or PCAs
  • Intake/Scheduler (can be combined role)

Experience Care That Goes Further

At Further Care Agency, caring for your loved one is both a responsibility and an honor. Whether you require short-term assistance or long-term support, we are committed to providing care that goes beyond expectations.

Book Consultation